SoundHound AI is expanding its agentic artificial intelligence platform into telecom customer service via a partnership with Associated Carrier Group, the company announced.
The agreement adds a telecom vertical to SoundHound’s AI Agent Platform and follows the company’s earlier commercial moves into retail and other sectors, signaling a wider rollout of agentic products across industries.
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SoundHound reported strong recent revenue growth, saying full-year 2025 revenue reached $168.9 million, up 99% year over year, while fourth-quarter revenue rose 59% to $55.1 million. The company also said it closed a record number of enterprise deals in the quarter and forecast another year of growth as businesses shift spending toward AI-native platforms. "SoundHound entered 2026 with strong momentum," the Yahoo Finance article said.
The Yahoo Finance piece noted the company introduced a Sales Assist Agent for retail teams earlier in the year and described the telecom deal as part of a broader move beyond voice assistants into systems that handle service workflows. The article also included a promotional line advising readers: "If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock," the article said.
The recap
- SoundHound partners with Associated Carrier Group for telecom customer service
- Reported full-year 2025 revenue rose to $168.9 million
- Company forecast another year of growth as spending shifts
