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VIP Play completes technology transformation

VIP Play says it upgraded payment systems, digital infrastructure and customer engagement tools.

by Defused News Writer Jamie Ashcroft
VIP Play completes technology transformation
Image created using AI

VIP Play, described as an AI-first sports entertainment and fan engagement firm, announced it has completed a comprehensive technology upgrade covering payment processing, digital infrastructure and customer engagement capabilities.

A multi‑phase deployment was carried out over recent months and represents a key operational milestone for the company, the company said.

The company said it deployed influencer and AI-driven marketing programmes that it says generate 142,000–481,000 views per campaign and is planning a “Beat AI” campaign in Q1 2026.

“These advancements mark a transformative shift in how VIP Play delivers value to customers and accelerates our long-term growth trajectory,” said Les Ottolenghi, VIP Play CEO.

“By integrating top-tier gaming research expertise with enterprise-level CRM, and AI systems, we are building a next-generation platform capable of deeper engagement, smarter personalization, and sustained operational performance.

"Our AI-powered marketing engine and upcoming 2026 campaigns represent the next frontier of our innovation roadmap.”

The Recap

  • VIP Play completed a multi-phase technology upgrade initiative.
  • HubSpot CRM deployed on 26 January to manage customer relationships.
  • Company plans a "Beat AI" marketing campaign in Q1 2026.
by Defused News Writer Jamie Ashcroft

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