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Microsoft freezes hiring in cloud and sales divisions as AI spending strains margins

The Windows maker has told managers to halt new recruitment across major business units, as tech giants across the board move to rein in costs ahead of a reckoning over artificial intelligence returns

Ian Lyall profile image
by Ian Lyall
Microsoft freezes hiring in cloud and sales divisions as AI spending strains margins
Photo by Matthew Manuel / Unsplash

The pressure on Microsoft to justify its artificial intelligence bets is starting to show in its hiring decisions.

Executives at the company have in recent weeks instructed managers across its cloud unit and North American sales groups to suspend all new recruitment, according to three employees with direct knowledge of the decision, as reported by The Information. Managers were told to stop hiring any candidates who did not already hold a job offer, with cost-cutting and margin improvement cited as the rationale.

The freeze is not blanket. Teams working on Microsoft's Copilot AI product are still recruiting, and other divisions appear unaffected. But the move, coming as the company heads into the final stretch of its fiscal year in June, signals a shift in posture from an organisation that has spent aggressively on AI infrastructure while under mounting investor scrutiny.

Microsoft did not respond to a request for comment.

A familiar pattern across Big Tech

Microsoft is not alone. Meta is carrying out what Reuters reported earlier this month could be sweeping layoffs affecting 20% or more of its workforce, with a source confirming this week that several hundred employees across multiple teams have already been let go. Amazon, meanwhile, has trimmed roughly 30,000 corporate positions over the past six months, framing the cuts partly as a consequence of efficiency gains from AI and partly as a correction to pandemic-era over-hiring.

The common thread is a reckoning over costs at companies that spent heavily during a period of cheap capital and are now being asked to demonstrate returns.

The AI spending problem

Microsoft's position is particularly exposed. The company, which employs around 228,000 people globally as of June 2025, reported slower cloud computing growth in its October-December quarter even as it posted record capital expenditure on AI. That combination unnerved investors and crystallised the central question facing the company: is the AI buildout paying off?

The last time Microsoft announced significant workforce reductions was July 2024, when it cut roughly 4% of its headcount. The current freeze falls short of that in scale but carries the same underlying logic: spending discipline in the face of high fixed costs.

With fiscal year-end approaching and no immediate signs that AI revenue growth is accelerating fast enough to satisfy markets, expect that logic to continue driving decisions at Microsoft and across the sector

Ian Lyall profile image
by Ian Lyall