Microsoft has deployed Dragon Copilot, its artificial intelligence clinical documentation tool, at Manchester University NHS Foundation Trust, with the company saying the technology allows physicians to spend more time on patient care and less on administrative work.
Microsoft chief executive Satya Nadella announced the deployment in a LinkedIn post, describing a visit to the trust and linking to a company news article about the rollout.
Responses to the post reflected wider debate about AI in clinical settings, with several commenters welcoming the reduction in administrative burden while others raised concerns about accuracy and oversight.
Clinical documentation was described by one commenter as one of the biggest hidden drains on physician time.
Others called for robust governance frameworks before wider adoption, with one contributor writing that the priority should be ensuring such tools are safe, auditable and aligned with clinical workflows.
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At least one commenter raised concerns about AI hallucinations, the tendency of large language models to generate plausible but incorrect information, describing the tool as not yet safe.
Microsoft did not address the governance concerns directly in its public communications.
The recap
- Satya Nadella shared a LinkedIn post about Dragon Copilot deployment.
- Post showed 1,079 reactions and 60 comments on LinkedIn.
- Post links to a Microsoft news article on clinical deployment.