Glean launches Work AI Institute and enterprise agents

Glean has launched the Work AI Institute and unveiled autonomous agents that run on a new Glean Enterprise Context designed to give AI a deep, evolving model of how organizations operate.

The institute, announced on Wednesday, brings together researchers from Stanford, Harvard, UC Berkeley, Notre Dame, University College London, Emory, and UNC Charlotte.

Together they produced 'The AI Transformation 100' - co-authored by Dr. Rebecca Hinds and Stanford professor Dr. Bob Sutton - which synthesizes the firsthand experience of more than 100 executives, technologists, and researchers into 100 practical strategies for scaling AI.

“Too many organizations are sprinting into AI without understanding the real barriers to making it useful,” said Bob Sutton, Stanford Professor Emeritus and co-author of The AI Transformation 100.

Glean, an enterprise AI specialist, has described its agents as the industry's first autonomous enterprise agents that can interpret instructions, make decisions, adapt as they work, and communicate reasoning.

The AI company explained that these agents use 'Glean Enterprise Context' which combines memory, connectors, indexes, both personal and enterprise graphs, and governance, in order to complete end-to-end tasks across third-party tools such as Salesforce, Jira, Confluence, and GitHub using 100+ built-in actions.

Glean said connectors for Microsoft Dynamics 365 and a departmental Agent Moderator role are generally available.

Beta offerings meanwhile include autonomous agents, connectors for Ironclad, Affinity, Procore, Netsuite, and OneNote, and sensitive-label hiding for Google Drive, OneDrive, and SharePoint via Microsoft Purview. Coming soon are agent alignment models, tool search, enterprise memory, and a connector for Canva.

The Recap

• Glean launches Work AI Institute and enterprise autonomous agents.
• Report draws on more than 100 executives' firsthand experiences.