How to Reach NewsDefused
We value communication with our readers, sources, and the broader technology community. This page provides clear contact information for different types of inquiries and explains what you can expect when reaching out.
Editorial Team
General Editorial Inquiries
For questions about our coverage, editorial policies, or journalism practices:
Email: editorial@newsdefused.com
Response Time: We aim to respond to all substantive inquiries within 2 business days.
Appropriate For:
- Questions about our editorial approach
- Coverage suggestions or story tips
- Inquiries about our AI automation platform
- Policy clarifications
- General journalism questions
- Partnership or collaboration proposals
Corrections and Errors
To report factual errors or request corrections:
Email: corrections@newsdefused.com
Response Time: Acknowledgment within 24 hours; investigation completed as quickly as verification allows (often same-day for straightforward errors).
What to Include:
- Link to article containing error
- Specific description of what's incorrect
- Correct information with source (if available)
- Your contact information for follow-up
See Also: Our full Corrections Policy for detailed information about how we handle errors.
Editorial Leadership
To reach NewsDefused's editorial leadership directly:
Email: publisher@newsdefused.com
Appropriate For:
- Serious editorial concerns
- Policy questions requiring leadership input
- Escalated issues
- Partnership proposals requiring executive decision
- Media inquiries about NewsDefused
Story Tips and Sources
Submitting News Tips
We welcome tips about newsworthy developments in AI, technology, cryptocurrency, and business:
Email: tips@newsdefused.com
Confidentiality: We protect confidential sources. See our Trust Policy for details about source protection.
What Makes a Good Tip:
- Newsworthy developments not yet widely reported
- Document-based evidence when possible
- Clear public interest justification
- Contact information for verification (confidential if needed)
Response Expectations:
- We review all tips but cannot respond to every submission
- Promising tips receive follow-up within 3-5 business days
- Confidentiality requests honored
- No guarantee of coverage even for legitimate tips
Coverage Subjects
Right of Reply
If NewsDefused content mentions you, your company, or your organization and you believe it's inaccurate or unfair:
Email: editorial@newsdefused.com (for general concerns)
Email: corrections@newsdefused.com (for factual errors)
Response Time: Priority response within 24 hours for active coverage subjects.
We Welcome:
- Corrections of factual errors
- Additional context or perspective
- Responses to critical coverage
- Clarifications of complex situations
See Also: Our Editorial Standards policy on fairness and right of reply.
Media Inquiries About Your Organization
If you're reaching out as a company representative or PR professional:
Email: editorial@newsdefused.com
Important Notes:
- We maintain editorial independence
- No guarantee of coverage
- We may use submitted information but make independent coverage decisions
Effective Pitches:
- Newsworthy developments with broad industry relevance
- Exclusive or embargoed information (when appropriate)
- Access to key executives or technical experts
- Supporting documentation and data
- Respect for our editorial independence
Technical and Platform Questions
About Defused.io Platform
Questions about our newsroom automation technology:
Email: platform@newsdefused.com
Appropriate For:
- Technical questions about our AI automation
- Platform architecture inquiries
- Research on AI in journalism
- Technology partnership discussions
- Developer questions about our approach
See Also: Our Technology & AI Policy for comprehensive platform details.
Technical Issues with Website
To report technical problems with NewsDefused.com:
Email: support@newsdefused.com
Include:
- Description of the problem
- Browser and device information
- Screenshots if applicable
- Steps to reproduce the issue
Business and Advertising
Advertising Inquiries
Email: advertising@newsdefused.com
Important Notes:
- Strict separation between advertising and editorial
- Transparent labeling of all advertising
- Compliance with industry standard guidelines
Business Development
For business partnerships, licensing, or commercial inquiries:
Email: business@newsdefused.com
Appropriate For:
- Content licensing discussions
- Syndication inquiries
- Business partnerships
- Commercial collaborations
- Industry event partnerships
Reader Feedback and Community
General Feedback
We welcome reader thoughts about our coverage and platform:
Email: feedback@newsdefused.com
We Value:
- Constructive criticism
- Suggestions for improvement
- Coverage area recommendations
- User experience feedback
- Feature requests
Newsletter and Subscriptions
For newsletter subscriptions or related questions:
Email: subscriptions@newsdefused.com
Or: Manage preferences through links in newsletter emails
Media and Press Inquiries
About NewsDefused
For journalists writing about NewsDefused or our approach to AI journalism:
Email: press@newsdefused.com
Available:
- Background on Defused.io platform
- Information about our editorial approach
- Access to our published policies and standards
Response Time: Priority handling within 24 hours.
Social Media
While email is our preferred contact method, you can also reach us on:
LinkedIn: NewsDefused Company Page
Note: For formal inquiries, corrections, or sensitive matters, please use email rather than social media to ensure proper handling and response.
Speaking and Events
Conference and Event Invitations
For speaking requests or event participation:
Email: events@newsdefused.com
Include:
- Event name, date, and location
- Audience description
- Topic and format
- Compensation details (if applicable)
- Timeline for response
Educational and Research Collaboration
For academic research, journalism education, or industry collaboration:
Email: research@newsdefused.com
Response Expectations
What You Can Expect
When you contact NewsDefused:
Professional Response:
- Respectful, substantive engagement
- Thoughtful consideration of your inquiry
- Clear explanation of our decisions
- Follow-through on commitments
Timely Communication:
- Corrections: 24-hour acknowledgment
- Editorial inquiries: 2 business days
- Press inquiries: 1 business day
- General feedback: Best effort response
Transparency:
- Clear explanation of our processes
- Honest about what we can and cannot do
- No false commitments or misleading responses
What We Cannot Do
We Cannot:
- Guarantee coverage of pitches or tips
- Provide advance notice of coverage
- Discuss confidential editorial decisions
- Share information about other sources
Complaints and Escalation
If You're Unsatisfied
If you're unhappy with a response from NewsDefused:
Step 1: Reply to the original contact explaining your concern
Step 2: Request escalation to editorial leadership if needed
Step 3: Contact publisher@newsdefused.com for executive-level review
We Commit To:
- Taking complaints seriously
- Fair consideration of all concerns
- Transparent explanation of decisions
- Continuous improvement based on feedback
Emergency Contact
For urgent, time-sensitive matters requiring immediate attention:
Email: urgent@newsdefused.com
Please Reserve For:
- Critical corrections affecting currently breaking news
- Serious safety or legal concerns
- Time-sensitive source protection issues
- Urgent media inquiries with hard deadlines
Not For:
- Routine corrections (use corrections@newsdefused.com)
- General questions (use editorial@newsdefused.com)
- PR pitches (use editorial@newsdefused.com)
Communication Standards
How We Engage
When communicating with NewsDefused:
We Value:
- Respectful, professional tone
- Specific, clear inquiries
- Good faith engagement
- Factual accuracy in communications
- Reasonable expectations
We Avoid:
- Harassment or abusive communication
- Bad faith arguments
- Threats or intimidation
- Spam or repetitive contact
- Unreasonable demands
Our Commitment
NewsDefused commits to:
- Treating all contacts with respect
- Responding substantively to legitimate inquiries
- Maintaining professional standards in all communications
- Following through on commitments
- Continuous improvement based on feedback
Final Note
NewsDefused exists to serve readers with accurate, timely technology news. Your feedback, corrections, tips, and inquiries help us fulfil that mission. We take your communication seriously and appreciate your engagement.
For quick reference, here are our most-used contact addresses:
- Corrections: corrections@newsdefused.com
- Editorial Questions: editorial@newsdefused.com
- News Tips: tips@newsdefused.com
- Platform Questions: platform@newsdefused.com
- General Feedback: feedback@newsdefused.com
Thank you for reading and engaging with NewsDefused.
This Contact policy is part of NewsDefused's broader editorial standards framework. See also: Authenticity, Technology & AI Policy, Trust, Editorial Standards, Corrections.