Cemex gives senior leaders an AI agent trained on confidential financial data
The building materials group says about 100 executives already use the tool to query internal performance metrics in natural language
Cemex, the Mexican building materials multinational, has rolled out an AI-powered financial agent that lets senior executives interrogate internal data through plain-language questions on web, mobile and Microsoft Teams.
About 100 senior leaders already have access to the tool, known as LUCA Bot, which is trained on thousands of confidential internal data points, including monthly sales figures and plant-level performance metrics.
The agent processes more than 120 key performance indicators broken down by region, country and plant, and is updated daily, according to Carlos Mantilla, the company's information technology architecture director.
Mantilla said LUCA Bot was built in Microsoft Foundry using Azure OpenAI models and connected to Azure AI Search, Azure Cosmos DB and Azure Storage.
It was trained on more than 35,000 questions and now handles 400 to 500 queries a month, with the company reporting 92% accuracy for data retrieval and 82% for analysis.
"It's an improvement in financial information visibility that enables you to activate operational levers," said Fausto Sosa, Cemex's information technology vice president.
Cemex said the tool supports its digital controllership strategy by surfacing financial KPIs across multiple channels, with data granular enough to allow detailed analysis of any business line's performance worldwide.
The project was led by the company's controllership team and traces its origins to an earlier intranet database called Luca, which Cemex said provided the foundation for the AI agent.
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After a successful trial, LUCA Bot was officially launched last year, and the company said it plans to extend the tool to lower management tiers and eventually build a separate agent for all employees.
"It's all about agility, opportunity and simplicity," said Jaime Martínez, head of global controllership at Cemex.
The Recap
- Cemex deployed LUCA Bot for around 100 senior leaders.
- LUCA Bot processes over 120 key performance indicators.
- Company plans to expand agent access to lower management.